Returns & Exchanges
At Soak&Sleep, we want you to love your new bedding and bath essentials, which is why we offer a 100-day trial period to ensure you are completely satisfied with your purchase. If for any reason you are not happy, you can return your items for a full refund or exchange provided they are in their original condition.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack Your Items
Carefully place the items in their original packaging, ensuring all tags are attached and the products are securely protected for transit.
Ship the Package
Print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized courier location.
Receive Your Refund
Once our warehouse team inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing